Performing Beyond

Successfully recovering a broad spectrum of debt for federal, state, and local government for more than 40 years.

Government Services

Enhance your collections yield through scale, technology, and best-practice processes.

Our services

For Consumers

You have options and we’re here to help, providing you with fair treatment and quality service.

Learn more

$13+ Billion

returned to our clients in the past decade, including $1 Billion through tax amnesty programs

300

government contracts since 1980

$5 Billion

portfolio managed on behalf of guaranty agencies

Our Story

We have over 40 years of experience helping clients recover debt and regain revenue.

We provide your agency with quality results, experience, leadership, compliance, and big-data predictive analytics to ensure your expectations are met or exceeded.

As a partner to the U.S. Department of the Treasury for many years, you also can expect fair treatment and quality service, as we comply with applicable debt collection rules and consumer protections.

From Our Customers

"[Pioneer’s] commitment to building a strong foundation with their staff through continuous training and development is apparent in ensuring compliance with federal regulations. They have consistently demonstrated a 'can do' attitude, and understand the importance of the partnership."

— Evelyn S., Illinois Student Assistance Commission

For NYC residents only– the New York City Department of Consumer Affairs requires us to request and document your preferred language. You may inform us of your language preference by contacting us at 800-836-2442. Also, a translation and description of commonly used debt collection terms is available in multiple languages on the Department’s website, www.nyc.gov/dca.

Pioneer conducts its business in English but also offers limited verbal and written translations and services in Spanish on some accounts/clients. Please note that we cannot guarantee our verbal translation and support services/language access services will always be available in Spanish during business hours, and they may not be offered or available for certain accounts. If not available, we will communicate with you in English.