Compliance and Accountability

Pioneer’s commitment to quality control is present throughout the entire collection process and begins with our new hire training procedures to educate and instill proper awareness from day one.

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Pioneer takes compliance seriously, strictly adhering to local, state and federal regulations in addition to company and client policies and procedures. Pioneer has an A- rating with the Better Business Bureau (BBB). Pioneer handles our clients' accounts with the highest degree of accuracy and integrity treating debtors with the utmost respect.

Pioneer adheres to the highest ethical standards and demands principled conduct from all employees. In order to achieve and uphold these high standards, we use multiple layers of accountability and risk management across all departments of the organization. Pioneer’s commitment to quality control is present throughout the entire collection process and begins with our new hire training procedures to educate and instill proper awareness from day one.