Performing Beyond Client Goals Since 1980

Handling billions in portfolios, Pioneer recovers the full spectrum of debt for all levels of government: from federal agencies such as the Department of Education, to cities like Philadelphia, and to hundreds of smaller counties and municipalities.

Jeff Mersmann, President Pioneer Credit Recovery

Jeff is the President of Pioneer Credit Recovery, Inc. and is responsible for the oversight and management of Pioneer’s Guaranty Agency Division. With more than 20 years of industry experience, he has been instrumental in the development of Pioneer’s student loan collections business, beginning with the first college client in 1996. Through Jeff’s experience, focus on customer service, and deep knowledge of compliance regulations, Pioneer has become a leader in the collection of student loans for guaranty agencies, and has achieved more than 200 #1 rankings on our guaranty agency contracts. Jeff is a member of both ACA International and the National Council of Higher Education Resources (NCHER) Debt Management Committee.