Federal student loan collection activities resume after Sept. 30. Visit Federal Student Aid’s coronavirus (COVID-19) web page at StudentAid.gov/coronavirus for borrower information, including for those who have defaulted on their federal student loans.

Performing Beyond

Successfully recovering a broad spectrum of debt for all levels of government, through an established culture of service, compliance, and accountability.

COVID-19 Crisis: To Our Consumers

If you've been impacted by the coronavirus (COVID-19) and are having difficulty, please contact us – we're here to help you.

About Us

We provide your agency with quality results, experience, leadership, compliance, and big data predictive analytics to ensure your expectations are always met or exceeded.

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About Us

More than 4 decades

of experience collecting past-due taxes, fees, and fines

$13+ Billion

returned to our clients in the past decade


government contracts since 1980

$5 billion

portfolio managed on behalf of guaranty agencies

Our services at Pioneer


We help your agency optimize asset recovery and meet compliance obligations, freeing you to focus on the core elements of your mission.

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"[Pioneer’s] commitment to building a strong foundation with their staff through continuous training and development is apparent in ensuring compliance with federal regulations. They have consistently demonstrated a ‘can do’ attitude, and understand the importance of the partnership."

Evelyn S., Illinois Student Assistance Commission

For Consumers

Life can take unexpected turns, and challenging situations come up when we least expect them. We can work with you to find solutions for your situation and help you get back on track.


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How can we help? Call or email us today.

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